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Synopsis:
IT Politics- Which will You Choose: Stories or Facts
The need for conflict management is universal. It is a soft skill that is key in both one’s professional and personal life. IT business verticals within the Private and public sectors experience conflict. IT silos that interact every day, such as Project Management, Software development, Appliance delivery, Security management, Core Networks, and Service management experience conflict at almost every turn in one form or another. Why? A key driver of conflict is the Human variable.
This same variable can be found on the business side of IT, Here, it is usually more complex, given the lack of hard structure and rules that exist within such models and standards as: OSI, ISO, CMMI, Six Sigma, and ITIL. Situations that make this a more complex arena are conflicts within negotiation, mentorship, customer satisfaction and the general political landscape.
In this discussion, we will talk about some exercises that may assist the IT community based on of the speaker’s personal work and life experiences with several NYC Agencies, including FDNY, NYPD, the Mayor’s office and DoITT, to nurture a discussion and hit an end goal of mutual understanding on how to manage conflict towards a more positive end game.
Biography:
Edwin (“Eddie”) Cabrera
In 1994, Eddie Cabrera started his Technology career working at Morgan Stanley. Since then, his career has advanced to include roles such as, VP at Morgan Stanley, VP at Deutsche Bank, Associate Director at Skadden Arps, and Deputy Program Manager in charge of the NYC Wireless program. Currently, Eddie is the Program Manager in charge of the ECTP1 Program at Northrop Grumman. He holds an ITIL V3 Certification and is a Certified HDI Director.Eddie’s current role is managing two core components of the 911 System for the City of New York. His primary 3 customers are the NYPD, the FDNY and DoITT. His role is balanced between two primary tasks: being a technical leader from a systems perspective and playing the Diplomat between 3 distinct and large city agencies. He is looked upon by the three agencies as the “Wise Old Wizard” -- resolving any technical and diplomatic issues that arise day to day and those that are strategic for the next generation 911 system.
Eddie is the Winner of IT First Choice Award 2001- Post 9/11 effort to rebuild Morgan Stanley’s network and system communications. He also managed the implementation of the Public Safety Industry’s first Enterprise Operations Center to monitor the World’s largest Proprietary Wireless network built in New York for First Responders and other City Agencies.
Prior to his Technology career, Eddie was a longstanding freelance musician in the NYC area. He has a BM and MA in Classical Music (Bassoon Studies). He still performs. Eddie is also a recurring motivational speaker for a variety of organizations and has served on the technical advisory boards of several companies.
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Directions
By Train/Subway
Not all
trains run at all times and subway schedules are subject to change. For
current schedules, weekly service advisories and maps, contact the
Metropolitan Transportation Authority (MTA) at (718) 330-1234 or visit
the subway section of the MTA Web Site.
The following are nearby train and subway stops:
Closest
6 to 28th Street
N, R to 28th Street
Further
1 to 28th Street
PATH to 33rd Street
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Click here to RSVP
(Need to cancel? Use our event contact form to let us know.)
(Sorry. No refunds for cancellation, but you'll be giving someone else a chance to register if registration is still open).
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